Asset Tracking and Management for Delivery and Logistics
Concepting, UX/UI Development
My Role: UX Designer and Front End Developer
Background
As an IoT company, ThingTech’s core business focused on the use of GPS fleet tracking devices and utilizing the data to track and manage valuable assets for delivery and logistics companies.
I was tasked with redesigning the core asset tracking app that acted as the data visualization management piece for the devices and planning out the routing app for early development stages that would be used by drivers.
Product Requirements
Build an application for customers who run delivery and transportation services that focuses on tracking and management of driver routes.
Custom route and driver creation and assignment tools.
For companies with more complex and incoming routes, use automation to smartly assign routes based on driver position.
Create a companion mobile app for drivers to manage routes and receive updates from managers and dispatchers.
Wireframe
Initial Concept
With the app centered around task creation and completion, a kanban style interface was used to easily drag and drop routes into vehicles.
Prototypes
Live Concepts One of the key pieces to the app was a map that outlined routes and stops for each vehicle. The routing kanban had the ability to collapse in order to reveal more of the map and create more focus on the live movement of vehicles.
During the early stages of development, many of the concepts were quickly coded and tested often with our own vehicles and beta customers in the transportation industry. This short feedback loop allowed our small team to make improvements that would provide immediate value to customers.
Task Routing - Overview
Route Details
Driver Assignment
Driver Companion App
The Outcome
Additional Functionality With the live concepts vetted and moved to MVP products, the next step was to explore solutions for other gaps in the transportation workflows of customers.
One gap was the ability to set future dispatching schedules, which were important for customers that had set routes but a rotation of drivers. This lead to the creation of a dispatch scheduler interface with more robust route planning and monitoring.
